Many people find it hard to complain, whether to public bodies in general or to the Scottish Public Services Ombudsman (SPSO) in particular in order to gain the ‘administrative justice’ that Accountability Scotland campaigns for.

To find statistics on this, or to find you are not alone in suffering ‘admin anxiety’, see what the organisation ‘Money and Mental Health Policy Institute’ has to say at:

The statistics do not relate only to people with people with mental health problems.

To get fuller details you can read the full paper here: